A major Company in South Africa is recruiting unemployed people with past Admin experience to be on a NQF 4 Business Admin Qualification for a 12 month period with permanent absorption after the program.

Pre-requisites:

* Must have a matric with maths/ maths lit & English
* Must be prepared to work in a Admin Environment
* Must have easy access to public transport

The Following will be expected from the Admin :

After Sales Administration

1. Taking breakdowns via phone and email
Receive calls via skype or cell phone, reps phone in and customers send emails for breakdowns.

2. Follow up with breakdowns
Call customer and let them know where tech is and follow up after repair if customer is satisfied with service.

3. Opening jobs for techs on SAP
Opening a job for a tech and send it to their app on their cellphone.

4. Assisting with email queries for customers, suppliers and internal departments
We receive emails from customers, suppliers and other departments in the company with queries that needs to be sorted.

5. Create quotes for customers on SAP
Quotes need to be done for customers about 10 – 20 per region per day.

6. Follow up on open quotes
Quotes are valid for 2 weeks and needs to be followed up with and amended if customer is still interested.

7. Close jobs on system (internal billing and external billing)
Once the tech is done with his job he sends the jobcard on the system. We need to determine if this is an internal job or a customer job that needs to be invoiced. Each tech has between 5 – 10 jobs per day and there are a minimum of 15 techs.

8. Create PRN for manager to sign before Purchase order is done
PRN needs to be done so that Jaun can sign it off as confirmation that PO can be created for supplier.

9. Create purchase orders for suppliers
There is an average of about 5 – 15 supplier quotes per region per day that need Purchase orders.

10. GRV all purchase orders once invoices are received from the supplier.
Once invoice is received from supplier, we need to GRV and hand in complete pack to finance department.

11. Arrange services for customers.
If machine is due for service, we need to schedule a tech for customer when it is a convenient time for customer to hand machine over for service.

12. Arrange load test for units at customers
Load tests need tob e arranged with supplier, PO needs to be given and we need to check if load test has passed or failed and then we need to quote on repairs for machine to pass load test.

13. Filing