EXPERIENCE IN THE INVESTMENTS/ASSET MANAGEMENT SECTOR IS ESSENTIAL
dEGREE - financial or business management ET
• Min 5 years’ experience in LISP retirement products
• Knowledge of financial services industry and products
• Knowledge of retirement funds and life products
•Responsible for processing and client service activities relating to the range of retirement and post-retirement products we administer within peregrine administration services.
Technical oversight
• Regulatory compliance - ensure systems and processes are compliant and understand regulatory rules and controls wrt to legal administration
(compulsory product processing and events death, divorces, disability)
• Work with the legal and compliance team to un-pack regulatory changes impacting legal administration and put into system and process
• Attend /represent at internal governance and management forums e.g. trustees board for the retirement funds, PAS Manco
• Work with processes and training to update key processes
• Work with processes and training to keep the knowledge base up to date with regulatory and business rules related to legal administration.
Process management
• Processing of death, disability, divorce order and maintenance claims as required.
• Processing of retirement, pre-retirement and emigration withdrawals as required.
• Processing of transfers related to Retirement Funds and Living Annuities.
• Processing of maintenance instructions including switches, change of details and Annuity Revaluations.
• Resolution of complex cases
• Apply or cancel relevant Tax Directive and ROT applications on ITax as and when required.
• Complete manual ROT request and forms related to transfers.
• Liaise with external Suppliers regarding transfers, withdrawals and claims from Retirement and Living Annuity Products within SLA.
• Review and authorisation of the legal administration team cases.
• Ensure all workflow items are actioned, i.e., processed or pended daily and clear notes updated on workflow system
• Assist the operations team leader to manage legal administration operational risk by;
• Case reviews
• Review of workflow items near /over SLA
• Review of pending cases
• Review of key risk metrics like o/s ROTs and complaints