Manager: Reserving
Rosebank
Responsible for the estimation of appropriate quarterly reserves, including analysing results to provide guidance to management on business activity expectations, observed trends and the recording of loss.

Review the methodology and calculation of Technical Provisions for the organization and provide assurance on the adequacy thereof.
• Manage a team that is responsible for extracting, processing and reconciling gross and reinsurance data in preparation for reserving work, including automation of the processes to ensure efficiency and to reduce the risk of errors.
• Monitor changes in claims handling procedures and the impact on the level of case estimates which forms the bulk of the liabilities on the balance sheet.
• Ensure the determination of initial case estimates within the reserving team is performed and updated semi-annually and changes are implemented in the policy administration system where necessary.
• Provide support in ensuring actuarial best practice in the determination of technical provisions for short-term insurance licences in the organization.
• Review the technical guidelines in order to recommend financial and statistical assumptions.
• Perform full reserving valuations, including data reconciliations quarterly.
• Analyse large losses separately as well as reinsurance and salvage and recovery investigations.
• Manage the preparation of reserve reports for submission to regulator to ensure the continued allowance to book the organizations specific IBNR reserves which has material impact on financials.

Support business initiatives as required including analyses to support an opinion on the appropriateness of reserves being held in due diligence exercises.
• Manage financial month-end processes and prepare manual journals as necessary.
• Develop, implement and refine reporting processes to ensure timely and accurate distribution of relevant management and financial reporting information to business segments.
• Responsible for reserving Technical Actuarial Review Forums.
• Develop, implement and maintain the reserving policy and processes.
• Provide support on other actuarial projects including development patterns for use in rate reviews provided to pricing teams.

Continuous improvement to ensure effective service
• Ensure statutory and legislative knowledge is always current in order to resolve complaints, to advise the business on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements.
• Ensure adherence to organisational policies, practices and procedures.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.

Service delivery to ensure customer satisfaction
• Maintain service, quality and desired outputs across the business process by ensuring compliance to tactical policies, procedures and standards.
• Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
• Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
• Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.

Ensure cost efficiency through financial and corporate governance
• Contribute to the development and implementation of fit for purpose budgets.
• Manage supplier relationships, and budgets associated with projects.

Manage quality people practices
• Align own behaviour with the organisation culture and values.
• Share and transfer product, process and systems knowledge to colleagues and team members.
• Collaborate and work with the business to deliver required service levels.

Bachelor’s degree in Actuarial Science.
5 – 8 years’ experience in Actuarial reserving in short term insurance.
2 – 3 years’ experience leading a team of actuaries.
Strong knowledge of SAM/Solvency II/Technical provisions.
VBA, ResQ and/or SAS experience would be advantageous