We have Dream Opportunities in our Call Centre for a confident, self-disciplined, hard-working Individual seeking an opportunity to work full time.

Basic Tasks:

Answer incoming calls and emails in an efficient manner

Identify customer questions, concerns, and overall needs

Provide accurate answers and solutions to customer queries

Address customer complaints in a compassionate and patient manner

Redirect customers to appropriate teams and/or departments as needed

Education and Training Requirements:

Grade 10 or 11

A job preparedness training is available before commencing work.
Requirements
• Minimum education level:
Grade 11 /N3