Our automotive vehicle dealer client is looking to employ 3 x experienced Parts Representatives at their Retail Parts Distribution Centre.

Areas are as follows:

1. Two of the reps will be based in or around Pretoria area

2. one rep will need to be in and around the West of Johannesburg.

Salary - R6 500 - R8 000 depending on experience, and reasonable commission structure

Job Description

The successful candidate will process sales transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures. Required to do counter and telesales.

Specific Role Responsibilities:
• Conduct all transactions with customers with the utmost courtesy.
• Ensure accurate identification of customer’s needs by means of parts catalogues and internal systems.
• Ensure all paperwork, documentation, mails and orders from customers are read through and actioned timeously.
• Ensure that all credits/rfc’s paperwork from customers are actioned timeously with the correct rfc procedures in place and handed in to CN for approval.
• Focus in bringing in new business eg. Panel shops, fleet companies, etc.
• Maintain good helpful relationships with all customers and their representatives and staff.
• Assist if required in any marketing activity as required.
• Ensure all transactions take place according to company policy.
• Ensure security checks of all payments received.
• Ensure that the highest level of CSI is achieved.
• Adhere to company policies and procedures at all times.
• Give correct estimates and up-sell.
• Carrying out of all reasonable instructions/duties given to you by management.
• Audatex and or Ubuntex received from panel shops must be actioned and scrutinized timeously also asking the relevant questions to execute to order accordingly and communicating to panel shops on a daily basis.

Qualifications and Experience
• Matric
• 2 - 3 years parts sales representative
• Autoline or CDK experience
• Microcat or Snapon experience
• Customer facing sales experience

Skills and Personal Attributes
• Customer Service
• Cold Calling
• Knowledge of Parts
• Making a Sale
• Persuasive Selling Skills
• Trust and Integrity

N.B. (Only candidates that meet the criteria will be shortlisted and contacted)

N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)