An Internet Service Provider in Paarl is looking for the perfect receptionist to fit in with our dynamic team.

If you are passionate about customer service, well presented, patient, approachable with an upbeat personality then this position is for you.

Duties:
Answering and routing incoming calls on a busy switchboard
Welcoming , greeting and attending to the needs of customers and visitors, to ensure a superb customer service experience.
Maintain the busy front desk / reception area as the face of the company
Taking and passing on all messages to the relevant parties
Organizing meeting rooms
Administrative and general support to exco members and management
General travel arrangements
General arrangements with regard to events, marketing events, site events etc
Ordering of stationery, cleaning supplies and groceries
Handling all post and courier matters
Attending or escalating sales matters
Attending or escalating accounts enquiries
Thorough knowledge of our products
Ad hoc duties

Requirements:
Minimum Grade 12
2 years minimum in a similar role
Previous experience in the fibre or wireless industry will be beneficial
Knowledge of Microsoft Office
Data capturing and administration
Attention to detail and the ability to identify discrepancies
Ability to read, speak and write in Afrikaans and English
Good Interpersonal Skills and comfortable dealing with clients
Puntuality
Ability to work alone or as part of a team
Great sense of ownership and accountability
Must be a fast learner and inquisitive
Ability to be proactive and solve problems with minimal assistance
Ability to perform in a pressurized environment
A valid driver's license and own transport is required
Great telephone etiquette
Limited absenteeism

Attributes:
Friendly
Willing to learn
Hard working
Determined