• The Relocation Manager is primarily responsible for managing the relocation services of our client’s assignees globally. The role holder operates as a strategic business partner of our clients, providing them with an extraordinary level of support.
• Single point of contact for Assignees throughout their relocation process (end to end), across various services
• Household Goods Shipment
• Terminating Tenancy at the end of the assignments
• Building up close working relationships with Client Human Resources teams.
• Understanding and following client policies and procedures.
• Invoicing and reporting responsibilities.
• Management of suppliers including field consultants, inventory clerks, cleaners, estate agents and schooling consultants, household goods partners and DSPs.
• Timely and accurately record updates into the company operating system as per company procedures.
• Managing and organising a caseload of files independently.
• Managing and overseeing international files and the coordination of services internationally through partners and keeping the clients updated.

Qualifications:
• Minimum of 3 years of Relocation Services experience would be advantageous
• Undergraduate qualification in a relevant discipline.
• GMS qualification.
• Strong attention to detail and accuracy with data management.
• Excellent written and verbal communication skills.
• Consultative and pro-active approach.
• Be able to think quickly and creatively.
• Effective time management and organisational skills.
• Able to be flexible in a changing working environment.
• Ability to pro-actively work with third party vendors.
• Ability to display confidence and professionalism in all client interactions.
• Advanced skills in Microsoft Office (Excel, Power Point, Word and Outlook).
• Excellent Presentation skills.
• Global travel when required.
• Additional language skills would be advantageous.