Retail Sales Manager - Pretoria

This candidate is also responsible for the Copy Centre and ensuring that the printing or photographic order is completed within the time frame communicated to the client.
This will also involve, on a day to day basis, managing staff, finding new ways to improve sales and meeting customer demands.

Key Accountabilities:
• Allocating Sales Targets and ensuring that they are achieved
• Ensure staff deliver excellent customer service at all times
• Provide sales service in store on copy center orders, passport id, etc.
• Adhering to Merchandising Standards
• Manage staff effectively. Inspire, motivate and develop your staff compliment to drive sales and excellent work performance
• Maintain work procedures and hold staff accountable should standards not be met
• Be responsible for the day-to-day running of operations and sales.
• Provide daily reporting on sales to staff and management.
• Ensure that all employees have on-going training and development, including excellent product knowledge.
• Complete daily report as requested by Management.
• Ensuring all departments has enough stock.
• Daily cash ups
• Opening and locking of shop

Requirements and Skills:
• Matric Senior Certificate
• Good Computer Skills (Excel, Email)
• Effective communication at all levels in both English and Afrikaans
• Have a proven record of exceeding sales targets, and at least 5 years previous management experience
• All Copy Center duties which include printing, scanning, binding, laminating, gift range and photographic experience would be advantageous.
• The ability to establish good working relationships and work well in a team
• Ability to work Retail Hours, a total of 195 hours worked per month according to a shift roster.
• Valid Driver’s License and own transport.
• Must be able to remain calm under pressure and adapt to changing circumstances
• Basic HR knowledge
Hours- Monday to Friday: 9H00 – 18H00
Alternate Saturdays: 9:00 - 14:00.