Sales Consultant - Cape Town
more than 14 days ago
About the Industrial Automation Sales Consultant role
We are looking for an experienced Sales Consultant for our Western Cape Automation Division based Cape Town. This role works closely with customers to grow and promote the sale of Rubicon products including, but not limited to, generating new business opportunities, qualifying leads, developing long-term customer relationships, implementing strategic plans, and managing assigned customer accounts.
Sales Consultants Responsibilities:
Integrate and align sales plans for assigned customers
Prepare action plans for effective search of sales leads and prospects within assigned sales regions
Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
Perform B2B sales activities
Strive to meet and exceed sales goals as assigned by the Division Head of Industrial Automation
Schedule regular, in-person customer meetings (set targets to be met),
Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly/weekly visits
Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
Collect and maintain information on the accounts, organization, budget and preferences of current and potential customers; Be well versed in the customer’s problems and goals
Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs.
Maintain high customer satisfaction ratings that meet company standards
Support customers with technical advice
Create and maintain account plans for assigned customers and value opportunities
Communicate sales or service opportunities and customer concerns or suggestions
Identify, investigate, track and resolve customer concerns or complaints, identify trends, implement solutions, and recommend a course of action on how to alleviate these in the future
Coordinate sales team to provide exemplary service to customers and work closely with other company departments to prevent and resolve issues in project designs, stores, or logistics
Research sources for developing prospective customers for information to determine their potential
Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
Maintain records of customer communications and contact information as required through the relevant internal platforms (e.g. HubSpot; NetSuite)
Attend and participate in trade shows, conferences and other marketing events
Maintain awareness of pertinent client information, payment performance; communicate and client information that may affect company decisions to appropriate departments as needed
Communicate market requirements and market data with sales teams and managers
In our environment, an excellent sales advisor is energetic and outgoing with excellent interpersonal skills. Our ideal candidates are able to acquire a thorough knowledge of the company’s products and pass that knowledge to customers with great enthusiasm and confidence.
The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.
Role requirements are:
At Minimum a Matric/NQF4 equivalent
Proven track record of 2-3 yrs as an External Sales Consultant in the relevant sector
Effective verbal and written communication skills
Own vehicle and valid unendorsed driver's licence
Engineering technical background an advantage
About Rubicon Group:
Rubicon Group is a young, dynamic, and high-growth company operating in exciting markets. We are looking for smart, hard-working people with integrity to join us. One of our goals is to continually improve our business, and to that end, we are seeking people who enjoy a challenge, are keen to learn, take ownership, think critically, and provide new solutions on where we can improve. We offer a great work environment, market-related remuneration packages, and an opportunity to develop personally and within a team.
Rubicon Group is dedicated to advancing transformative technologies in emerging markets.
Our focus areas are sustainable technology, encompassing renewable energy and storage, e-mobility, intelligent lighting and building management as well as industrial technology, comprising advanced factory automation, connectivity and robotics.