POSITION: SAS Administrator (X2 Posts Available)

Primary Skills: SAS Administration, SQL and Excellent documentation skills.

Role Description: The SAS Administrator would need to have at least 5+ years of product implementation and administration of SAS BI, DI and Analytics. The SAS Platform Administrator provides operational enhancements, maintenance, installation and support of the SAS EBI 9.x platform. This includes providing SAS platform security management, SAS application and underlying infrastructure support (OS, Storage, SAS 9.2/SAS9.3/SAS9.4EBI Applications, Web and Database) and ensuring processes are aligned with tactical and strategic information management initiatives.

The SAS Platform Administrator serves as liaison between the SAS Developers and Technical / support teams to ensure appropriate delivery of technology solutions (performance tuning, data modelling, capacity and utilization, backups, disaster recovery, user support, training and documentation) in accordance with business requirements and objectives.

The SAS Platform Administrator also ensures the platform is positioned for compliance with IT policies and standards and agreed upon service levels.

Primary Responsibilities:

- Ensures the overall health of the SAS platform
- Perform new installation as necessary
- Applies maintenance releases, upgrades and hot fixes as required
- Designs solutions to reduce the operational and management complexity of the platform
- Designs, implements, and maintains platform security via SAS Metadata
- Performs platform capacity planning and management
- Serves as an escalation point for escalated production and/or platform issues
- Executing change control and promotions activities
- Establishes best practices and guidelines for usage of the SAS platform

- Provide leadership and direction as it relates to design and implementation for the SAS platform
- Technical Lead and global point of contact for all SAS Administrator related projects and activities
- Own and drive the SAS Product patching and release upgrade activity and act as liaison to SAS for any support issues
- Provide maintenance and support for SAS products during deployment, upgrade and any changes to SAS products and/ or during other enterprise activities that impact SAS infrastructure
- Manage and track SAS products inventory and license updates for SAS servers and end users
- Establish best practices for administering and interpreting sources of data
- Provide all levels of technical and application support; incident management (Level 1, 2 and 3); address user, application and data issues.
- Manage the configuration support and maintenance of the SAS platform
- Oversee, recommend and implement appropriate solutions and enhancements to ensure an improvement in system reliability and performance
- Monitor usage logs to assist in performance tuning of the systems and servers
- Create SDLC documentation and ensure alignment to overall SDLC and Change Management processes
- Conform to system architecture standards and practices and work with outsourced suppliers as required to keep up to date with enabling technologies
- Interface directly with various IT functional areas as it pertains to SAS Administration
- Address other IT tasks as assigned by supervisor
- Perform installation, upgrade and configuration of SAS technology products on all supported server environments
- Monitor the overall availability and performance of the current SAS technology server environments and take corrective actions as necessary to insure peak operational performance
- Work with the SAS user community; perform periodic code reviews to ensure that SAS applications are utilizing efficient design principles and adhering to internally published best practices
- Provide solution assistance to ensure that the most appropriate SAS technology is selected to satisfy the business requirement and to provide user assistance during early phases of the project lifecycle
- Contribute to the development of standards and operating procedures for the SAS environments and the development of new service offerings to ensure that the user community receives the highest levels of support

Responsible for providing SAS technical support to end users and implementing new SAS technical solutions including:

- Helping to establish coding standards and best practices
- Supporting SAS developers with coding issues
- Execute change management processes surrounding new releases of SAS functionality
- Evaluate and recommend new tools and methodologies to assist with change management and perform upgrades of the SAS environment when necessary

Top 3-5 Daily Responsibilities:

- Managing and supporting SAS platforms
- Supporting technical teams and users of the SAS platforms
- Providing SAS expertise and solutioning/feedback for continual process and platform improvement

Top 3-5 Required Skills:

- SAS product expertise - Administrative
- SAS product expertise – General Product
- Customer services & communication
- Infrastructure (server and database) and network proficiency
- Problem solving

Preferred Qualifications:

- Strong analytical, communication, teamwork, and interpersonal skills
- 5 or more years’ experience administering in SAS Environment
- 5 or more years’ experience administering the SAS EBI Platform
- 3 or more years supporting SAS data sourcing and reporting deliveries
- 2 or more year developing detailed technical documentation
- Familiarity with other BI products, tools

Experience: Minimum 5+ years of product implementation and administration of SAS BI, DI and Analytics