A gaming company have a great job opportunity for a Senior NOC Engineer to join their team in Cape Town. If you are passionate about technology and have a proactive and flexible attitude, as well as the ability to tackle day to day tasks and projects with an attitude that enables you to constantly take onboard new skills, this job could be perfect for you!

Your key job responsibilities as the Senior NOC Engineer in Cape Town will include:

- 24x7 proactive monitoring and support of the live and staging infrastructure
- Investigate and react to any live issues that might arise
- Prepare and take part in the periodic release of new software
- Act as an escalation point for issues flagged by customer support
- Partake in the design and implementation of new setups
- Handle service requests, incidents, problems and change requests, using ITIL best practice
- Assist in process improvement and automation

Requirements for this Senior NOC Engineer job in Cape Town:

- At least 6 years’ experience in technical support and monitoring
- All-rounder, with very good IT knowledge and in Linux technologies
- Possess excellent communication skills, capable of delivering information to both technical as well as non-technical personnel
- Ability to work autonomously and in a team environment
- Deep knowledge of various monitoring tools
- Good problem-solving skills
- Detect/analyse alarms to provide fault isolation and remote troubleshooting, escalating when necessary
- Ability to analyse logs for troubleshooting issues, including malicious activity or cybersecurity threats
- Excellent attention to detail and organisational skills
- Understand how to direct, support and guide other team members and knows how to motivate them
- Docker/Kubernetes
- Virtualisation - Openstack, Vmware
- Cloud - Google GKE, Amazon EKS