Our busy automotive dealer client based in Pretoria currently holds vacancy for a qualified service advisor with Renault experience.

ESSENTIAL JOB FUNCTIONS:
- To receive and welcome customers to the workshop.
- To carry out vehicle inspections with customers when required.
- To ensure daily allocation of work.
- To improve and maintain customer service index percentages to agreed standards.
- To provide accurate quotations when required and ensure that customers are aware of payment procedures.
- To assist management with the introduction of new methods of work designed to improve efficiency.
- To ensure company image of professionalism and quality of service is maintained when dealing with customers.
- To maintain a “first time right” policy for repairs.
- To regularly monitor work-in progress to ensure that you are kept up-to-date with repairs/service.
- To build and sustain customer relationships at all times.
- Self management, work without supervision and performance ownership.
- To carry out other duties as and when required.

QUALIFICATIONS AND EXPERIENCE:
- CDK Autoline Drive/Kerridge
- Grade 12 or equivalent.
- Driver’s license essential.
- Matric + Traceable references
- Must have Renault experience.

N.B. (Only candidates that meet the criteria will be shortlisted and contacted)
N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)