Synopsis
A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Shift Manager in the Western Cape

Job Description
Responsible for the strategic shift planning, compliance, and adherence of the ADfusion/Client model in liaison with client management. This will include Inbound, Production, Outbound, Salvage, and SHEQ Management.

Qualification and Experience
Matric / NQF level 4 qualification
Diploma or Degree in Supply Chain/Logistics/Operations highly
advantageous
2-3 years experience in a Logistics/Manufacturing/Distribution /TES
environment essential
Min 2 years supervisory experience
Computer literate (MS Office)
Own transport and Valid Driver's License advantageous

Roles and Responsibilities

PROCESS
Ensure that the strategic shift plan is executed;
Manage productivity as per set targets;
Minimize risk to Client and staff;
Ensure adherence to policies and procedure as per ADfusion and Client
model;
Maintain and Implement HR and IR policies.
Responsible for protecting the ADfusion model at all times;
Ensure Housekeeping standards are maintained;
Must be flexible and proactive in changing the strategic shift plan for the
day;
Support Client Site and Services Manager in delivering service plan for the
shift;
Responsible for the site in the absence of the Regional Operations
Manager;
Ensure there is a clear communication line between ADfusion and Client
Management;
Compile and provide relevant reports as required on a daily basis for shift
handover and to ACMS Management;
Ensure that TES implementation of discipline is aligned to ACMS disciplinary
guidelines and adhered to;
Manage outputs and productivity of assignees through TES Shift Managers

FINANCE
Ensure that the staff compliment is balanced vs the workload to ensure shift
is run cost effectively
Submit End of shift report (Daily);
Ensure registers for TES staff are signed and submitted daily;
Authorize overtime documents for TES staff;
Manage Salvage daily report;
Manage Overflow report daily.

RISK
Ensure SHEQ appointments are done per shift;
Manage MHE from an I-Sight perspective;
Report on rack damages daily;
Ensure adherence to standard SOPs.

PEOPLE MANAGEMENT
Share shift strategy with ADfusion management team. i.e Inbound and
Outbound;
Ensure that TES management is informed of the shift plan;
Ensure that Training Development of all staff is in place in all departments;
Ensure that order fill (Headcount) is above 97% for the shift;
Adhere to ADfusion policies and procedures;
Ensure SHEQ requirements per shift are met. i.e First Aiders, Safety Reps and
Fire Fighters
Ensure that uniform standards is maintained;
Protect Client assets, MHE equipment, Normal equipment (Cages and
Totes) and respect for product;
Ensure agencies comply with labour take on and exit processes, tracking of
disciplinary actions etc;
Ensure Agency KPI’s are measured and managed e.g. shift fill rates,
throughput, payroll queries, MHE etc;
Provide regular feedback to Agencies and Client regarding shift
performance metrics/targets.