Support Technician - Centurion

2019/08/19 9:28:53 AM
The Support Engineer address customer queries and concerns regarding the company’s technical products and services. He/she answers incoming phone calls or emails from customers and troubleshoot technical problems. He/she will also assist with technical issues brought up by other departments within the ICTGlobe group. Support Engineers serve as technical experts in the products and services that their company offer – they find solutions to problems and help customers to work through technical difficulties.

The Support Engineer administers, troubleshoot and maintain the 3CX PBX System including the routers, gateways, phones and the hosting platform the services run off. This person will also be responsible for configuring network, voice, LAN equipment and server solutions for clients as per their requirements.

Requirements: at least 2+ years hands on experience as a Support Technician or Helpdesk Technician; Mikrotik and VOIP experience; the person must be a self starter, reliable and be able to think on his/her feet.

The biggest job-related Twitter account in the world Best Business Blog Winner / SA Blog Awards 2013