The System Administrator Role is a technical position that requires basic knowledge across multiple areas of IT Support & Infrastructure. The System Administrator will be responsible for delivering effective IT Support requirements, to ensure maximum productivity of end users.

Key Performance Areas
(Any experience in below KPA will be advantageous)


• Provide On-Site First & Second Level End User Support.
• Provide Basic System Administrative Functions.
• Installation, Troubleshooting & Maintenance of the below Hardware:
o Laptops.
o Desktops.
o MFP Printers.
o VOIP Hardware.
• Networking Hardware (Wired & Wireless).
• Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.



Technical Knowledge and Skills

Experience and Qualifications


• Proficient with Windows Desktop Operating Systems (Windows 8/8.1/10).
• Proficient with Microsoft Office Applications (2010/2013/2016/2019).
• Proficient with Office 365 Applications & Administration.
• Basic Experience with Server Operation Systems (SBS2011/2008/2008R2/2012/2012R2/2016).
• Basic TCP/IP Networking knowledge essential
DHCP.
DNS.
VPN’s.
Routing.
• Experience with Networking Hardware, UTM Hardware & Proxy Servers advantageous:
UTM Firewalls (Dell SonicWall, Fortinet).
Routers.
UbiQuiti Enterprise Hardware.
• Experience with various Internet Connectivity Mediums essential:
ADSL.
3G / LTE.
Fibre.
Microwave.
Experience with Enterprise Antivirus packages essential:
ESET Endpoint Protection.
• Experience with Virtual Environments essential:
Hyper-V.
VMware.
• Technical experience with SysPro advantageous.
• Minimum of 2 years in a System Administrator Role.