Duties and Responsibilities:
• Management of the appointment process
• Management of the booking in process
• Preparation for the completion of work
• Monitoring the vehicle repair/maintenance process
• Completing, hand-over of vehicles and follow-up with customers
• Management of the process to ensure CSI
• Adhere to Dealer Standards
Minimum Requirements
• Min Grade 12
• Basic automotive knowledge
• Computer literate (Experience using Evolve advantageous)
• Proven experience in a Vehicle Service Advisor position essential
• Toyota brand experience advantageous
• The ability to multi-task as well as good administration and organisational skills
• Good timekeeping and ability to work under pressure
• The ability to build and maintain relationships with customers
• Ability to work in a team and independently
Salary structure:
• Basic monthly salary
• Incentive structure
• Provident fund & Medical aid benefits