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01 October 2014

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Account or Sales Executive - Durban

Teleresources Durban R 12k - 15k per month
  • Recruiter: Teleresources Durban
  • Location: Durban, Kwazulu-Natal
  • Salary: R 12k - 15k per month
  • Sector: Sales Jobs
  • Job Type: Permanent
  • Date Added: 06 August 2012
  • Applications: 0
  • AA/EE opportunity?: No
  • Benefits: Not Included
Successful candidates must have:
- Matric
- Must have own vehicle(prepared to travel throughout KZN, includinh outer-lying areas)
- Minimum two years' experience in sales and customer service,
- Experience in a service industry required;
- Computer literate, good analytical and problem-solving skills, good communication and inter-personal skills, good report writing skills, and the ability to prioritize tasks and manage time effectively.

Responsibilities:
- Incumbents will be allocated a portfolio of existing customers. They will be responsible for fostering a sound service relationship with the objective of achieving a 100% client retention result.

Skills required:
- Strong customer service orientation
- Strong problem-solving orientation
- Technical aptitude
- Computer skills, including Windows and MS Office programs
- Strong listening and oral communication skills
- Team orientation
- Organizational skills

Duties:
- Maintain customer service levels according to Company requirements and standards.
- Provide prompt, courteous service to all external and internal customers.
- Visit a minimum of between 10 and 15 customers a day.
- Apply critical thinking and problem-solving skills to customer problems.
- Identify and resolve customer issues including retraining.
- Assist with special projects as assigned.
- Work overtime as required for specifically identified projects.
- Other duties as assigned.

Salary range: R12 000 - R15 000 basic. Reimbursable cell phone calls and company petrol card
Commission on renewals and referrals to BDO's is currently being negotiated with the client.
*Main objective is to retain client after contract period. Also to identify possible new avenues within the existing client for business and refer the BDO accordingly

It is unlawful to employ a person who does not have permission to live and work in South Africa. Unless the advert states otherwise, please ensure you have this permission before applying.

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