• 10 years’ relevant experience including but not limited to:
• Operational Support/ Enterprise Services
• Managed Services
• Professional Services
• High level scripting capabilities
• NQF Level 6
• Diploma or Degree in Computer Science
• MCITP 2008
• MCSE 2012
• ITIL V3 Foundation
• Kepner Tregoe Coach
• MCSE Messaging (Exchange 2007/2010/2013/2016)
• Office 365 Stack
• OCS, Lync 2010/2013/Skype for Business
• Knowledge of remote sites, SBA’s and SBC’s will be advantageous
• Avaya, Sonus, Audio codes or Cisco certification will be advantageous