Administrator – Maintenance & Quoting

R8500 pm MUST HAVE CALL CENTRE EXPERIENCE

THE JOB WILL ENTAIL inter alia:

? Direct involvement with and understanding of, general administration, including new business processing/loading, as well on reporting on business functions (stats and substantiating documents) and other general aspects of administration.

? Effective and accurate processing of all requests/queries received from Customer Service and other avenues of the business.

? Deadlines: Familiarize self with set deadlines, understand and meet set deadlines. Timeous identification of any obstacles and implementation of a viable action plan that will avert missing any given deadline.

? Be alert to and take immediate additional action upon any potential delays relating to monthly reports, capturing/processing of data and other aspects of administration.

? Formulating and assisting with developing monthly reports and stats within set deadlines.

? Effective liaison with company Sales Support Agents.

? Effective processing and balancing of pay overs and bordereau’s.

? Familiarize self with company products (old and new).

? Effective processing and completion of both regular and irregular adhoc projects and tasks.

? Accurate processing/basic capturing of contract and policies, accurate transfer of information.

? Effective control function (includes filing, invoices and identification of incorrect information

supplied to administration and result driven questioning and actioning).

? Effective self-management of quality control.

? Working in close conjunction with Operations Supervisors to include daily/weekly/monthly activity

and progress reports.

SKILLS & ATTRIBUTES REQUIRED

? Excellent Computer Literacy

? Excellent telephonic etiquette required

? Deadline Driven

? Excellent accuracy in typing and speed

? Exceptional management of person leave and time keeping

? Positive attitude

? Personal accountability

? Willingness to learn

? Effective communication skills both orally and written will not be compromised

QUALIFICATIONS

Matric or the equivalent
Excellent skills in Microsoft Excel and Outlook

KNOWLEDGE & EXPERIENCE

? MS Office

? Understanding of reports and stats

? 1 – 2 years’ experience in administration

? Good understanding of business and process flows

OTHER

? Effective self-management of annual and other leave.

? Effective self-management of telephone and e-mail usage.

? Meticulous attention to detail, accuracy and quality of work delivered.

Send updated CV plus current salary detail

Consider your application unsuccessful should you not be contacted within 7 working days.