Keylink Recruitment is seeking a well experienced Area Hospitality Trainer.Duties and responsibilities:Conduct specialized hospitality training with all levels of staffEnsure standard operating procedures are trained and implemented in a sustainable manner throughout propertiesMonitor compliance of standard operating proceduresTraining on hospitality service standards through theory and practical techniquesIdentify skills gaps in the form of standard operating procedure criteria’sProviding regular feedback to operations on current and expected service standardsProvide constructive, strategic and detailed reports to ManagementProvide supportive function to quality controlAbility to incorporate customer centricity into training methodologyProject Management skills and ability to work independentlyExcellent written and verbal communication skillsAccurate, organised and able to multitaskDecision making and problem solving skillsAbility to work under pressureMust be able to travel between properties in their areaValid driver’s license and own vehicle is essentialDiploma or degree in Hospitality Management with 4-5 years’ industry experience at a Management levelExperience of working in a 4 or 5 star property is essentialIntermediate to Advanced computer skillsOpera, Micros Systems knowledge advantageousPlease send your updated CV together with a recent head and shoulder photo to Mr Andre Niemand at Keylink Recruitment.