Our client, an automotive company is looking for an Assistant manager for the Dealer operations department.

KEY PERFORMANCE AREAS:

Provide dealers with Express Service Training (SM, SA, Technicians, etc.).
Implementation and evaluation of Express Service to qualifying dealers.
Improvement and adherence to After Sales Franchise Standards at Dealer Level
Establishment of frameworks and processes in the Service Department.
Promotes continuous improvement, innovation, sharing and ownership of (Small Group Activities).
Ensure sustainability through resource development
Focus on and promote quality and safety in the work environment.
Measurement on key performance area’s to identify abnormalities.

QUALIFICATIONS AND EXPERIENCE REQUIRED:

NQF level 5 (240 Credits) studying towards 360 credits
PC Literacy: MS Excel & Word intermediate to advance level.
Basic knowledge of the major Dealer Management Systems (ADP, Automate, Motodata)
Service Plus expert
Dealer Network experience (Parts and Service)
Product and general automotive business knowledge (Sales, Service and Parts Management).
Understanding fundamentals of supply chain and inventory management.
Customer handling skills
Basic financial skills (Parts & Service)
Excellent verbal and writing skills