Ax Application Support Consultant - Johannesburg
Salary Negotiable
Johannesburg, Gauteng
Johannesburg,
Gauteng
more than 14 days ago
21-10-2014 4:05:38 PM
18-11-2014 4:05:38 PM
AX Application Support Consultant – Bryanston If you have experience supporting or configuring Microsoft Dynamics Ax – then please give us a call.
Microsoft Dynamics Ax:
- Prepare development specification documents
- Think out of the box to be able to provide alternative solutions to issues
- Hold workshops with clients to understand, document and negotiate deliverables
- Configure system
- Assist with reconciliations
- Advise client of different alternatives to resolving issues
- Daily client remote and on-site application support
- Liaising with other internal departments to resolve issue
- Document and provide training on the systems
- Work alone to evaluate, isolate and solve problems from the office or at the client
- Produce ad hoc reports for the client
- Advise on business processes
- Produce development specification documents
- Handholding after implementation of changes
Qualifications and experience
- Bachelor Degree or equivalent IT qualification
- Experience supporting or configuring Microsoft Dynamics Ax
- An understanding of financial transactions
- Good ability to listen and comprehend the client message
- Be presentable, professional and confident in your approach to others
- Ability to have empathy for the client, but be firm in your negotiations
- Being passionate about client service
- Leading and contributing to team success
- Ability to think out of the box
Salary is negotiable on experience.