Introduction
QI Solutions requires a Bid Office Manager from ICT industry. The Bid Office Manager (BOM) will be responsible for managing the end-to-end bid process. Initially the BOM will be responsible for setting up all structures & processes of the Bid Office. Elements that contribute to bid complexity include geographic scope (number of sites, location of sites), solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity
(Contractual terms and conditions, pricing models, subcontractors). Apply to become part of this dynamic team!

Job Roles and Responsibilities:
• Manage bids in accordance with the organisation’s Bid Process (which will be defined by the successful incumbent), using related supporting tools and systems.
• Manage all aspects and stages of the bid including:
Initiation and planning
Kick-off
Solution Definition
o Content Development
o Response Consolidation
o Team Reviews
o Quality Control
o Bid Award
o Win/Loss Review
• Apply sound project management principles and techniques to the management of bids
• Effectively manage bid resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans.
• Establish clear and effective plans for each bid and execute in accordance with these plans.
• Ensure that the organisation’s risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/mitigated.
• Keep an auditable trail of all bid artefacts and records on recognised company systems.
• Ensure that each bid is subject to the requisite team and management reviews prior to client submission, complying with the Organisations corporate governance.
• Communicate accurately and timeously with all stakeholders and take responsibility for communications being received and understood.
• Build and maintain strong working relationships with key stakeholders at all levels of the organisation and across all functions. Bid teams typically comprise of subject matter experts from Sales, Marketing and Product, Finance, Legal, HR, Marketing as well as members of the senior management and executive teams.
• Manage performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer.
• Facilitate the compilation and delivery of all client- facing bid deliverables in accordance with client instructions and requirements as well as the organisation’s standards.
• Understand the organisation’s business model and key functions and offerings, as well as local operating, commercial and general business environment and conditions.
• Develop knowledge of business, its products and services by reading and review previous bid and design documents and spending time with pre sales, technical and commercial functions.
• Review and improve other customer materials and develop a consistent set of standards for other commercial functions to follow
• Develop a set of standard templates for less complex bids
• Perform any other work related duties and responsibilities that may be assigned from time - to - time by management in line with sales administration duties.
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Key Personal Attributes
• Strong numeracy and administrative skills.
• Flexible and open-minded
• Able to work under pressure without supervision
• Display passion for quality service
• Meticulous and detailed
• Highly motivated, innovative and enthusiastic
• Ability to seek ways to continuously improve external and internal customer satisfaction with product or service quality and on-time delivery.
• Ability to establish and maintain effective working relationships with colleagues and members of the public.
• Ability to proactively acquire necessary technical knowledge, skills and judgment to perform job more effectively.
• Ability to work as part of a group of people, working toward solutions which generally benefit all involved parties.
• Ability to observe and maintain confidentiality in the performance of duties.
• Good interpersonal, conflict management and communication skills (both written and verbal).
• Negotiation and diplomacy skills.
Minimum Requirements:
• Commercial Degree or Business qualification
• Strong Interpersonal Skills
• 5 –7 year’s work experience
• Have a minimum of 2 years’ people management experience within a Bid Office environment.
• CRM system experience
• At least 2 years’ experience in Bid Management, Project Management and Sales Support
• Knowledge on SA government tender processes, PFMA/MFMA supply chain management regulation
• Experience of working in Information and Telecommunications Technology (ICT) company will be an advantage
• Experience in the development and execution of bid plans and strategy
• Experience in managing client relationships
• Display a high level of client orientation and professionalism in dealing with clients (and
• partners/subcontractors)
• Sound business acumen, local market awareness and a conceptual grasp of technology, commercials and services is required
• Understand the organisation’s business model and key functions and offerings, as well as regional
• operating, commercial and general business environment and conditions
• Excellent verbal and written communication skills
• Ability to balance delivery with agreed and contracted expectations
• Demonstrate good leadership skills and have the ability to think strategically
• The ability to build a plan and deliver against the plan
• Knowledge of public procurement contracting and tendering principles.
• Knowledge of the principles and procedures involved in financial management.
• Proven ability to understand the dynamics of human negotiation among conflicting interest groups and how to achieve mutual agreement.
• Proven ability to effectively manage and coordinate the output of a highly diverse team of professionals.
• Proficient in the use of Microsoft Office Suite.
• Ability to work with the EXCO team
• Excellent communication / interpersonal skills
• Negotiation skills
• Relationship management skills
• Proven experience in Bid preparations.
• Proven strong Excel skills, PowerPoint and general computer literacy and Microsoft Office suite (including MS Projects).