Job Category: Guarding
Contract Type: Full Time
Salary: Basic Salary plus Benefits
Location: Krugersdorp

Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction:
Branch Manager: Operations

Pro Secure (PTY) Ltd is a fast growing private security company, whose head office operates out of Durban, KZN. We currently have a vacancy for an Operations Manager to oversee the entire branch in Krugersdorp.
Reporting to the Operations Director and CEO, the Branch Manager coordinates the provision of contractual and ad hoc security services to customers within their portfolio, in compliance with legislation, Company policies and procedures, to ensure achievement of budgeted financial targets.
The position requires experience within a security environment.
The successful incumbent is a self-starter with a proven track record in delivering on expectations, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organization. The incumbent will be expected to be results driven and to live the values of the organization.

Role Responsibility:
Effective management of the contract financial performance
• Initiate cost saving model and controls
• Wage control for the branch employees
Effective management of staff within contract
• Effective labour management including rosters and shift patterns
• Management of overtime and annual leave
• Succession Planning
• Supervision
• Ensuring that performance assessments of all subordinate employees are conducted, and corrective action implemented where necessary.
• Ensuring that acceptable standards of behavior at work are maintained by all subordinate employees, as required by our code of conduct and disciplinary code.
• Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures.
Minimum Requirements
• PSIRA registered, Grade B or higher
• PC Literate - Word, Excel, Power point, Outlook, Pastel, Easy Roster
• Well presented
• Articulate and able to communicate on all levels - Face to face, Telephonic and e-mail
• Valid Driver’s license, minimum 3 years
• Extensive management and supervisory experience essential
• 5 years minimum experience in the security industry, on a management level

Effective Management
• Managing Operational Administration
• Co-ordinate and manage all start-ups of new guarding contracts
• Manage and adhere to monthly budgets
• Strong Client liaison and relationship building skills
• Flexible working hours - After hours call out etc.
• Management of discipline
• Client retention and customer service levels
• Ensuring that site meetings are attended on an ongoing basis.
• Ensuring all vehicles under the branch are maintained and serviced on time.
• Conducting regular site visits to assess effectiveness of site procedure implementation, identifying training needs and procedural improvements.
• Ensuring that all required formal customer meetings are scheduled, attended and minuted.
• Ops Process management – adherence to quality standard
• Ensuring that absenteeism is maintained within established norms.
• Ensuring that manpower is maintained at optimum levels, to minimize unnecessary overtime.
• Ensuring that only appropriately trained and PSIRA registered security personnel are utilized at all times.
• Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments.
Effective labour management and rostering
• Liaison with regards to invoicing, accuracy of such and securing payment
• Shared Best Practice
• Specific examples of implementation of BP from other regions
• Effective management of business development function
• New business development
• Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers, driven by the promotion of integrated security solutions.
• Demonstrate a thorough understanding of the competitor environment faced by the region

The Ideal Candidate:
• PSIRA registered, Grade B or higher
• PC Literate - Word, Excel, Power point, Outlook, Pastel, Easy Roster
• Well presented
• Articulate and able to communicate on all levels - Face to face, Telephonic and e-mail
• Valid Driver’s license, minimum 3 years
• Extensive management and supervisory experience essential
• 5 years minimum experience in the security industry, on a management level