Branch Technical Support - Sandton Verfied

Salary Negotiable Sandton, Gauteng Sandton, Gauteng more than 14 days ago 29-07-2015 4:04:14 PM
26-08-2015 4:04:14 PM

Well established Security Solutions concern requires a Branch Technical Support in Marlboro, Johannesburg.

Requirements:


 



  • Matric/ Grade 12 certificate



  • 2 Years’ Associate’s degree or equivalent from college or technical school

  • 3 Years’ related experience

  • Preferably TV / VCR / circuitry repairs knowledge

  • Alarm systems installation and programming knowledge is essential

  • Must be computer literate

  • Basic mathematical skills

  • Excellent problem solving skills

  • Basic business acumen

  • Attention to detail

  • Valid code 8 driver’s license and own transport


 


Duties (including but not limited to):


 



  • Ensuring Customer Relationship Module System is updated with all client activities

  • Prepare client quotations in line with company ISO procedures

  • Monitor debtors together with finance department to ensure timely collection

  • Prepares sales invoice and delivery note and credit notes

  • Receives payment or obtains credit authorization, deposits money received into company bank account

  • Solicit sales by calling new / existing clients daily

  • Issuing and receiving of stock, sorts and files records

  • Processes orders

  • Final test of circuitry before release to Repairs Stores and / or customer

  • Telephonic and on-site technical support (customers and/or sales staff)

  • Conduct product training and testing of new equipment

  • Carry out product uploads and downloads for clients

  • All relevant administration work for above functions


 


Applicant must reside in Marlboro, Johannesburg or surrounding area.


Only South African citizens, who are suitably qualified, live in the applicable area and meet the requirements of the position are eligible to apply for this vacancy.


Please take note: If you have not been contacted within 14 days, please consider your application unsuccessful. Your details will be held for future vacancies.