Promote the sale of NU’s products effectively and efficiently to our customers in WECA (West, EAST and Central Africa) via personal visits, telephone and email contact.
? Prospect for new customers and generate interest in our products with clients not currently using them
? Work with our partners to develop and close sales opportunities.
? Be able to professionally represent the company via presentations and telephonic engagement.
? Professionally and efficiently manage customer engagement with a view to maximizing the client experience. This should be achieved through:
a. Adhering to Telephone Etiquette guidelines;
b. Continuous Product knowledge improvement (ongoing training);
c. Cross and up sell of available products;
d. Fast but accurate responses to email and telephonic quote requests;
e. Skillful price negotiation using system tools available
? Deal with all customer related queries on our products
? Report on lost deals with reasons and pending deals (pipeline)
? Share weekly funnel prospects on all leads and outstanding quotations listing
? Display accuracy regarding messages, quotes, orders, and information given.
? Answer customer queries, offer product information-do quotes
? Consult with clients and partners to establish the needs of their business
? Ensure customer expectations are met (follow through with operations and sales support teams)
? Increase overall customer satisfaction of new and existing customer base
? After hours attendance at reseller functions may be required


Education& Experience:
? Matric passed with exemption (essential)
? Relevant Degree/Diploma (preferred)
? Minimum 3-4years front line sales experience in Similar products (essential)
? Senior Account Management experience (essential) Technical Competencies:
? Sales certifications
? MS Office Suite (Intermediate – essential)
? Experience in Distribution and Reseller Channel (preferred) Behavioral Competencies:
? Analytical Thinking & Decision Making
? Outgoing personality & good interpersonal skills
? Business Acumen and Process Management
? Action Orientation
? Drive for Results
? Composure, Customer Focus
? Self-Development
? Accept ongoing change