Opening a new case

Managing the case

Appoint a service provider

Deliver the best service to the clients

Maintain strict confidentiality and discretion at all times.
Customer retention and client services.

Monitoring efficiency of risk management and
Workflow documentation.

Liaise with a wide range of people.

Assist with clerical and administrative duties as required,
including word processing and information
Database updating and development.

Analysing the accounts, process enhancements,
risk monitoring
setting and meeting performance efficiency and quality;
managing the daily running of the call center;
liaising with operatives and third parties to gather information and