Call Centre Agent - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 27-08-2014 7:36:28 AM
24-09-2014 7:36:28 AM
Call Centre-Individuals living with disabilities

As a leading Fashion Retailer, Truworths offers career opportunities in a dynamic work environment for people who are youthful, vibrant and energetic.
Our Call Centre requires people with a real passion for retail and commitment to a high level of customer service.

Do you have what it takes to work in our Call Centre?

Your Key Responsibilities
• Good communication skills and vocal style
• Confident and assertive
• Passion for interacting telephonically with customers
• High degree of patience and tolerance
• Positive attitude
• Self-Motivated and driven with a competitive edge
• Strong customer orientation
• Able to use a computer
• Data capturing, processing and mental agility skills
• Good listening skills

The Key Requirements include:
• Exceptional communication and interpersonal skills
• Basic computer literacy
• Availability and willingness to work shift hours
• Access to reliable transport

You will be required to work shifts:
08:00am - 14:30pm - Monday to Friday or
14:30pm - 21:00pm - Monday to Friday
08:00am - 17:00pm – Saturdays and Sundays
08:00am - 17:00pm - Public Holidays

You will require your own transport

Recruiter: Fetola Mmoho