Senior Customer Service Professionals are sought for this exciting career opportunity within a Financial Services Call Centre.

We are seeking only the best candidates with superb written and spoken English, you will be confident and articulate and accustomed to liaising with colleagues and clients on a global scale. A focussed, responsible and accountable team player you will be adept at handling specialised queries, escalations and difficult complaints.

We further require the following as a minimum in order to apply:
1. Matric with Maths/Accounting
2. A completed relevant degree or one in progress is highly preferable
3. Excellent English spoken and written skills
4. MS Office - Outlook, Word and Excel
5. At least 4 years experience as an Inbound Customer Service Consultant with at least 1 of those years in a more senior role handling complex queries, escalations etc.
6. A good credit profile and clear criminal record
7. Must be willing and able to work shifts within a 24/7 call centre environment
8. A solid track record of employment with no job hopping

Please note that a highly attractive and competitive CTC package is on offer for the best candidates. This includes medical aid contribution, group life insurance, funeral, travel and shift allowances as well as incentives.

Please apply by providing a cover note stating why you should be considered for this position. Only the candidates who meet the requirements as set out above will be contacted.