Client Service Consultant (Disabled) – Bellville

Financial Services Provider (which includes insurance) is looking for an EXPERIENCED CLIENT SERVICE CONSULTANT to join their team and uphold and drive customer service for the company.

You will be required to offer world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.

• Matric certificate or equivalent qualification
• FAIS COMPLIANT (30 CREDITS NQF LEVEL 4)
• PASSED RE 5
• 2 YEAR EXPERIENCE IN AN INSURANCE ENVIRONMENT
• Previous experience within an inbound/outbound call center
• Financial services experience
• Fluent in English and 1 other South African official language
• Clear criminal and credit record
• Compliance with FAIS Fit & Proper criteria i.e. minimum experience and competency requirements, which can be obtained while working under supervision.
• Computer literate
• Willing to work shifts as well as overtime
• Clean track record in terms of adherence to Quality standard and Compliance
• Consistent target achievement with NEGOTIATION SKILLS