Client Service Coordinator | Woodstock - Cape Town Verfied

R 11000-14000 per month Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 22-05-2015 10:10:59 AM
04-06-2015 5:25:51 AM
CLIENT SERVICE COORDINATOR (INTERIOR DESIGN COORDINATOR) - DYNAMIC URBAN PROPERTY DEVELOPMENT COMPANY
R 11 000 – R14 000 PER MONTH CTC ,CELL PHONE, LAPTOP ,COMPANY TO COVER TRAVEL RELATED COSTS AT R2,80 PER KM
WOODSTOCK, CAPE TOWN

Our client is not just an urban property developer. They are an advocate of urban living and the opportunities it presents, They operate through thoughtfully designed product, community and customer experience. They see things differently and this allows us to look at their property market differently. Everything they do needs to be excellent, not just good or good enough. They are individuals with strong opinions, but not opinionated. They are passionate, not pushy or arrogant. They love what they do and work as a team. They focus on urban apartment living in the Atlantic Seaboard and City Bowl of Cape Town.

Qualifications and Experience

Either an interior design diploma or degree, project management diploma or experience.
Must have two years’ experience in design
Client and Supplier coordination experience
Understanding of Salesforce CRM advantantageous
Strong attention to detail & highly organized
Excellent written and spoken English communication skills
Administrative experience
Competent in Excel, Outlook and Word (MS Office Suite)
Positive and professional attitude and appearance

Client Service

Assist client queries on the various elements of their new apartment
Communicate and document any changes or requests to architects
Photograph, document and feedback progress to clients
Communicate design and customisation ideas with related departments
Administration support that relates to clients, which includes documentation, communication and project oversigh
Manage customer relationship management system (Salesforce) and ensure is kept up to date and has correct information for all after sales service
Handover of home automation and appliance instructions to clients
Customisation
Create customisation profiles for each client in all developments
Communicate client requests to architects and builders
Coordinate and document the customisation build, from client meeting to finished product
Thorough snagging & documentation on completed products
Progress report of and feedback loops to clients and internal team General ad hoc duties as the company sees fit

You will be contacted if successful for an interview. If you do not receive any response within 3 days of applying, please consider your application to be unsuccessful. Please DO NOT leave your number on this add. We need all CVs to be emailed. Thank you.

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