Client Services Clerk - Pretoria Verfied

Salary Negotiable Pretoria, Gauteng Pretoria, Gauteng more than 14 days ago 22-01-2015 7:43:57 AM
30-01-2015 9:16:33 AM
A vacancy exists at a pharmaceutical company in Pretoria for a Client Services Clerk. The successful candidate must have basic Computer skills, good communication and problem solving skills

The ideal candidate will be bilingual, have good listening skills, good telephone etiquette, attention to detail and service orientated

Key Outputs

Provide information to Customers
• Follow up queries
• Verify Customer Requests
• Issue reference numbers for returns
• Credit broken and shortage stock
• Fax and mail proof of credits on invoices
• Solve Customer queries
• Capture information for collections
• Perform any other reasonable Client services ad hoc duties


Reporting structure

• He/she will report directly to the Call Centre Manager

Minimum Requirements

• Computer literacy
• Communication skills(Afrikaans & English definite requirement)
• Previous experience in a similar environment and Industry
• Grade 12

If you have not heard from us in 14 days, consider your application unsuccessful, however you will be added to our database and contacted should a position come available