CNS Sales Manager (Insurance)
Location: Lephalale
Salary: R12 000 basic + benefits

Our client in the Insurance industry is looking for a CNS Sales Manager to provide professional first line support to clients and sales support and capture group new business policies.

Key responsibilities

1. Plan and Implement Sales plan at Regional level
• Develop sales plan to attain set goals/targets
• Communicate the sales plan to sales teams
• Identify & agree on individual roles and responsibilities
• Recruit resources according to HR Plan
• Plan for infrastructure requirements – vehicles, offices, furniture, and policy books, etc.
• Participate in Provincial budgeting process
• Implement & monitor company policies & procedures
• Manage sales staff performance monthly
• Evaluate progress against goals monthly
• Prepare monthly management report

2. Expense Budget
• Intervene on customer queries & concerns
• Understand impact of stakeholder policies on regional business
• Deploy the correct interactions and processes

3. Develop & Sustain Customer & Stakeholder relations
• Advise the client of the process and disadvantages of cancelation
• Retain the policy by proposing different options (partial surrender paid up)
• Inform relevant Sales Manager of the intended cancelation for retention
• As per clients request follow the standard cancelation procedure

4. Communication management
• Stakeholder analysis (who’s who?)
• Knowledge of different markets
• Company themes/message

5. Manage Regional Office, Administration & Client Services
• Manage regional sales force – recruitment, selection, training & development, performance management, etc.
• Visits to districts/sites
• Ensure that branch offices project the required image of Cornerstone
• Oversee the regional administrative activities
• Liaise with provincial administration on training needs & support
• Assist with client services and oversee sales staff & offices

Requirements

• Matric
• Relevant Qualification (recognized by the FSCA)
• Regulatory Examination Level 5: Representatives as an advantage
• Regulatory Examination Level 1: Key Individuals as an advantage
• 30 or 60 credits on NQF level 2 (Depending on the date of appointment in the industry) or
• 60 or 120 credits on NQF level 5 (Depending on the date of appointment in the industry)
• 1year relevant management experience
• 6 months Insurance industry
• At least 6 months advice and intermediary experience in category A (Assistance business