Outputs:
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks
• Communication of situational interpretation and judgement of work outputs and queries in area of specialization
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives
• Provide specialist input through the investigation of opportunities for operational and multiple process, product and risk optimization
• Develop and maintain productive working relationships with peers, Company role players and third parties to achieve predefined objectives
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets
Governance:
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies
People:
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job
Finance:
• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs
Client:
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free

Education and Experience:
• Bachelor's Degree/ Advanced Diploma (NQF 7) in Information Technology or related field
• 5 -7 years' experience in a SAP SRM environment (solid SRM experience, non-negotiable)
• OR National Diploma in Information Technology or related fields, with 8 – 10 years' experience in a SAP SRM environment
• OR Senior Certificate (NQF 4) with 10 years’ experience in a SAP SRM environment
• Experience in SAP eSourcing is an added advantage
• SRM Certified

Additional Skills & Experience:
Skills:
• Ability to determine trends from raw data to assist decision-making in various aspects of work
• Create reports for various stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports
• Knowledge of Business IT Systems
• Knowledge of Functional Policies and Procedures

Experience:
• SAP SRM
• SAP eSourcing
• Understanding of SAP MM process and configuration
• Understanding of the Integration points between ERP, SAP SLC, SRM and E-Sourcing
• SAP MDM
• Utilising SAP Solution Manager Process Management
• Application Support and Maintenance
• IT Strategy and Planning
• SAP Implementations