Purpose:
Manage the business profit and loss via a network of business partners. Design and implement effective business strategies thus supporting institutional and private end user customers, growing the overall market share through dealers in a sustainable and ethical mode.
Provide leadership, coaching and development of the team, ensuring regular coaching is provided, enabling each individual to achieve their full potential and to successfully reach their goals.
To deliver solutions 'For Better Dentistry' that benefits practitioners and patients everywhere, optimizing our global resources to lead the industry in innovation, quality, and service.

Outputs and deliverables:
• Ability to apply the sales process to varied selling situations and with different customers both dealers and end users, resulting in both sales and profit targets being met or exceeded in a sustainable manner.
• Analyse market business trends to develop and execute a local business plan to capitalise on current and future opportunities within the local markets.

What does the position entail:
• Working closely with key dealers, government bodies and major clinical institutions develop and penetrate the market, improving awareness and access for dental professionals to the company's products; gaining market share.
• Promote products within the area of responsibility, ensuring dealer sales teams and, where appropriate, the company's sales teams, have the information and tools to encourage end user pull through.
• Obtaining, reviewing and evaluating tenders and large orders, ensuring market relevance, delivery and profitability
• Support the dealer network with data, information and analysis within areas of responsibility. Work closely with the team by managing the educational program within the country.
• Support the Professional Service Team during the continuing education programme
• Assist in the collation of marketing activities.
• Collaborate on marketing programmes by monitoring and providing accurate tracking, reporting and follow up to ensure a consistent and professional marketing campaign
• Professionally manage and process customer complaints in accordance with the company's procedures
• To coordinate and conduct sales meetings and product training with all relevant internal and external customers
• Develop and maintain good relationships with key personnel including all relevant sales and market personnel

What does success look like:
• Sales targets hit or exceeded maintaining budgeted profit and loss
• Maintained and where appropriate renewed key customer accounts ensuring a true business partnership
• Growth in local sales on focused products
• Continued development of a clear brand and quality profession
• All core competencies are displayed by post holder

What are the primary linkages for this post?
• Dealers
• Marketing & Customer Services
• Clinical Professionals & Key Opinion Leaders
• Senior management and technical networks for future needs analysis

Leadership Behaviours
• Actively articulates and promotes the company's vision and direction
• Advocates on behalf of the customer
• Values driven with an insistence on excellence
• Delegates authority wherever practicable and appropriate
• Actively develops staff / manages talent
• Promotes high performance, innovation and continual improvement

Skills Specific to the Post
• Culturally aware
• Professional, with proven ability to accurately collect and interpret market / customer data and analytical needs in order to develop regional strategies
• Excellent product, industry and regional knowledge
• Enthusiastic, efficient and highly organised – desire to constantly improve efficiencies with the ability to keep up to date with a range of projects across multiple countries
• Excellent communication skills, across multiple languages and cultures
• High quality presentation skills, capable of retaining the interest of a group
• Strong IT literacy (Microsoft)
• Highly numerate
• Structured and clear thinker – ability to prioritise a demanding workload and service multiple teams

Qualifications and Experience

• Commercial experience, ideally managing major accounts, personally and through teams
• Proven success and able to bring techniques and passion for best practice in this field
• Ability to work individually and within a highly collaborative team environment
• MBA or equivalent Degree in or related field is desirable i.e. Business & Economics, Marketing

Personal Attributes

• Confident, articulate with the ability to resolve conflict
• Demonstrated problem solving and decision making abilities
• Advanced experience of Microsoft Office
• Able to undertake regular business travel i.e. 20% of year with up to 4 nights overseas per trip and hold a valid driving license

Core competences – (primary behaviours that support the requirements of this role)

• Drive for Results
• Customer Orientation
• Demonstrate the company's core values
• Teamwork
• Innovation / Creativity
• Communication
• Problem Solving / Decision Making
• Planning
• Job Knowledge
• Talent Management
• Leading Change
• Strategic Thinking

The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to business needs.