Ocean Network Express (ONE) is a leading global container shipping company. Created from the legacy of three Japanese liner companies now united as ONE, our vision is to take the container shipping business to a new level connecting oceans and continents with our extensive liner network service portfolio across over 100 countries.

We have a global fleet of more than 250 vessels, actively participate in all major global trade lanes, run the latest IT systems and have an extensive terminal ownership portfolio. Our global headquarters are in Singapore with regional headquarters in Hong Kong, UK, USA and Brazil.

Our core values include Quality, Reliability, Innovation and Customer Satisfaction built around a business in which we pride ourselves on Teamwork and Best Practice. To manage our expanding business, we are looking for talented, motivated candidates to join our team as:

CUSTOMER SERVICES (CS) LEARNERSHIP – JHB

DEPARTMENT/TEAM

A vacancy exists for a Learnership for Further Education and Training Certificate: Shipping. The successful incumbent will be stationed in the Customer Services Department in Johannesburg, gaining hands on experience whilst studying towards a FET Certificate in Shipping.

JOB ROLE

In the role as CS Learnership, there is a theory and workplace component, thus the course expectations are as follows:
- Learners are expected to complete the theory at the training provider (Institute for Quality) with quarterly submissions to TETA
- The workplace component must be completed at ONE
- The activities at the workplace will be determined by the workplace tasks that need to be completed, which will be assigned by the supervisor/team leader/manager
- Ensure that ONE Standard Operating Procedures are adhered to always

SKILLS, QUALIFICATIONS & EXPERTISE

- Matric (Grade 12) Certificate
- Computer Literacy (Microsoft Office)
- An advanced level of English literacy and numeracy skills
- Good Customer Service skills
- Able to use initiative and work with minimal supervision
- Must be prepared to work outside normal office hours to ensure all customer queries are met

LOCATION
- ONE Johannesburg Office, ONE SA (PTY) LTD Johannesburg Office