A Big Electrical company in Modderfontein is urgently looking for a Customer Call Administrator to join their team for 6 months.

Requirement:
To provide a service to business to meet the customers’ needs in respect to customer contact with the Industry.
One point of initial contact where customer’s correspondence and expediting can be routed efficiently and effectively.
Answer telephone directs enquiries. Deal with customer’s correspondence (Email, fax and Web enquiries) and deal with both incoming and outgoing correspondence on behalf of business.
Implement the Industry’s processes and engages with other team members in continuous improvement of processes and procedures to maximize efficiency and effectiveness for the customer.
Maintain records/databases/filing systems/archives, in electronic format.
Perform general administrative activities.
Provide back-up support for others in case of sickness/absence/workload.
Provide an auxiliary service to a Business Unit/Division/Country or Group.
Engage external and internal customers and drive efficient services in various Administrative areas.