Customer Service Consultant - Cape Town
Salary Negotiable
Cape Town, Western Cape
Cape Town,
Western Cape
more than 14 days ago
05-03-2015 12:03:07 PM
02-04-2015 12:03:07 PM
Agents required for large, vibrant call centre in Cape Town. You will be required to handle telephonic enquiries, identify client needs and ultimately provide outstanding customer service in a timeous and accurate manner. Matric and call centre experience essential.
KPI’s
Ability to problem solve
Motivated and target driven
Good business acumen
Ability to be proactive
Solution oriented
Technical and functional knowledge
Excellent telephone manner
Requirements
Matric
Financial call centre experience
Ability to work shifts
Neutral accent [advantageous]
Computer literate with a typing speed of 25wpm
Vision software experience [advantageous]
Excellent verbal and written communication skills
Salary package negotiable depending on experience and qualifications.