R9000 negotiable on experience
Sunninghill

Preference will be given to candidates who has a diploma/certificate
Call Centre Experience A Must. Knowledge of the Motor Industry a plus.

Skills & Attributes Required
Deciding & Initiating Action. Adhering to Principles. Coping with Pressure & Setbacks. Achieving personal work goals & objective. Delivering Results & Meeting Customer Expectations. Able to converse well with others. Attention to detail (accuracy). Self-motivated. Have the ability to be a good listener. Clear thinker.

Qualifications
Matric. Post matric qualification (diploma/certificate/degree in any field) Call Centre courses will be an advantage Fully Computer Literate. Knowledge & Experience 3 – 5 Years

Previous administrative position of same or similar nature will be advantages. The job will entail inter alia: Handling Client Queries. Taking telephonic calls totaling 100 p/d. Document Processing and Administration. Other General Administrative Tasks. Effective professional handling of queries. Liaison with the general public, corporate & internal staff. Use questioning and listening skills that support effective telephone communication. Apply appropriate actions to effectively control a telephone call. Effectively deal with job stress, angry callers, and upset customers. Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.

Consider your application unsuccessful should you not be contacted within 7 working days.