CUSTOMER SUPPORT AGENT CALL CENTRE - Stellenbosch
R
8000
per month
Stellenbosch, Western Cape
Stellenbosch,
Western Cape
more than 14 days ago
04-10-2017 6:18:35 AM
29-11-2017 6:18:35 AM
CUSTOMER SUPPORT AGENT
STELLENBOSCH
R 8000 + BENEFITS
Description:
• 1st point of contact for all CSC calls. Management of client expectations through clear communication and effective delegation.
Responsibilities include but are not limited to :
• Answer phone courteously and in a timely manner.
• Log accurate ticket for each call
• Do follow ups accordingly
Qualifications
• Grade 12
• IT Certification (advantageous)
Experience:
• Customer service / centre (min 1 yr)
Qualities:
• Fully bilingual (written and verbal).
• Well spoken.
• Willingness to work rotational shifts