Requirements:
Minimum 4 years work experience.
At least 2 years’ experience in a Wintel / Apple Mac desktop support environment.
Understand basic LAN/WAN operation with ability to identify and isolate
Understand NICE front-end and basic support (6months to 1 year)
Understand basic Wintel Server operation with ability to identify and isolate
At least 1 year experience with remote support tools such as RDP/TeamViewer/Log Me In
Understand end point security and products such as anti-virus products
Understand the client/server distribution module
N+ and A+
CCNA, MCSE, ACMT (Advantageous)
MCITP (Windows 7 Preferred)
Willing and able to work the nightshift.
Shifts between 22:00 and 14:30pm
Salary Market related
Discovery Health Medical Aid; Provident Fund; Group Life
Shift allowance will be discussed
Laptop, Cellphone allowance