Customer Support Engineer – Northern Suburbs, Cape Town

A well-established company providing solutions to the agricultural sector requires a Customer Support Engineer / Internal Sales to support the sales team, liaise with customers, coordinate and administration.

Salary: Market related. Salary package is negotiable depending on experience gained

Minimum Requirements:
• Must have completed Matric
• Previous technical exposure is essential (preferably in the agricultural sector)
• Previous internal sales experience is essential
• Computer Literacy – MS Office – Ability to work in CAD would be advantageous
• Strong planning, organizational, administration, communication and interpersonal skills
• Ability to work independently as well as within a team

The successful candidate will be responsible for:
• Maintaining data base of customer quotes and leads
• Liaising with sales and engineering teams to define customer requirements
• Providing price and cost proposals in response to customer requirements
• Composing comprehensive technical documents to support pricing and cost proposals
• Interface with customers and other company departments to handle both pre-sales and post-sales service functions