Our client a leading ICT organisation is seeking a Delivery Solutions Manager Expert - Support and Enabling Services (Network and Infrastructure Security) to join their team in either Midrand or Bellville Cape town.

Note salary is highly negotiable and excellent working environment

Candidates can also apply via direct email or via prodevelopmentgroup

Main Purpose:

To develop and design solutions in the support of new business and the retention of current business in line with customer and business requirements.
Job Description:

Analysis and Refinement of customer Requirements and Business Needs, Functional Analysis and High Level Design of solutions.
Collaboration with Service Management and Technical Solution Engineers in order to design solutions in line with specifications of underlying TSSA solution components (standard or nonstandard).
Costing of solutions and services (Operational and T&T), and refining of costs / price throughout the Sales Process, by utilizing International tools such as ITO-Calc.
Agreement with Service Lines for cost and technical approvals, engagement with Procurement and Pricing Departments for cost inputs.
Customize where required and applicable, designs of standard TSI Service Offerings for customer specific situations.
Accountable for the creation of proposals within contracted or agreed timeframes, that include description, specifications, production costs, underlying assumptions, frameworks, service delivery model, dependencies and technical risks.
Provide inputs for the development of Transition and Transformation Plans in order to ensure the proposed solution can be implemented within the required timeframes and engage and support the Project Office in a consultative role during Transition and Transformation activities until formal hand over / sign off to Delivery.
Assist contract manager with verifying the standard services descriptions or provide inputs where new service descriptions need to be drafted.
Technical engagement with internal and external stakeholders (partners, suppliers, vendors etc) in support of the proposed solution.
Responsible for designing solutions with multiple components that may span more than one service line and can encompass details from all 4 Enterprise Architecture domains; Process, Information/Data, Application and Technology, as well as Solutions Integration and Security
Provide Subject Matter Expertise and articulate proposed solutions to internal stakeholders and clients
Qualifications and experience required:

Matric -Essential B. Degree / Diploma or equivalent - Essential
Recognized architecture certification and experience (e.g. TOGAF, Zachman, ITIL, Cobit, ISO2700XX)
Specific experience in Security Solution Crafting and Design (Industry related certification preferred)
7 or more years experience in IT industry 5 to 10 years experience in IT solution design.
3-5 years experience in the Infrastructure and Network security technologies which includes, Firewalling, IPS, Vulnerability management, encryption,PKI, AV and Patch management etc.)
Solid background and understanding of Security Services in terms of solution design, service delivery and operational support
Strong background and knowledge of Cross Functional Services / ITIL Disciplines (e.g. Incident, Problem, Change, Capacity, Availability Management and SACM) as well as the technology enablers for these disciplines
Job Knowledge and Skills Required:

Sales process knowledge - Intermediate
Financial acumen - Intermediate
Corporate Governance - Intermediate
ITIL processes - Intermediate
Knowledge of service delivery models - Advance
Knowledge of market and technology trends - Advance
IT Industry and competitor knowledge - Advance.
Computer literacy (MS Office Suite)
Logical and analytical thinking
Communications skills (written and verbal)
Presentation skills
Professional engagement with customers, internal clients
Problem solving skills
Negotiating skills
Conflict Management Skills
Strategic planning skills.
Competencies required

Relating and Networking
Analyzing
Delivering Results and Meeting Customer Expectations
Applying Expertise and Technology
Deciding and Initiating Action
Working with People
Writing and Reporting
Persuading and Influencing
Planning and Organizing
Presenting and Communicating Information
Learning and Researching
Creating and Innovating
Qualifications & work experience Degree and several years of work experience or comparable vocational training with long-time work experience Job activities and complexities

Selection and integration of software and hardware products; backup measures, mainframe infrastructures, data center architectures, network topology. Be aware of new innovations in the network space
Design of fail-safe system solution concepts with many interfaces and across domains
Development of system and security standards
Analysis of the current architecture and development of a consistent target architecture
Time/expense estimate and calculation of quotes, taking into account specific award conditions
Support, as needed, to Sales and the customer in the optimum selection, introduction and use of systems (hardware and software) for complex/difficult problems
Handling of complex topics, responsible for a specialist topic
Functional coordination of employees assigned to such a project
Development of solution concepts for complex equipment/systems with regard to technical operability and price/performance ratio
Responsible for technical and commercial projects and big deals in a national/international contex
Responsibility for training courses. Coaching of employees
Actively contributes to SOP development by way of intensive contact with Portfolio-Management
Transforms customer requirements, taking account of target pricing, into a rough architecture and derives tasks for the service area for solution projects with a number of complex SOP and integration components