Luxury wine estate & hotel in Franschhoek is looking for a Deputy GM. The candidate will be responsible for support the Estate Manager in all aspects of the business to meet the budget and objectives set and to deputise in any absence, management of F&B departments including events management, managing direct reports, liaising between teams to ensure that all aspects of the guests stay are well produced and coordinated, liaising and spending time with the guests to ensure that all their requests, feedback are appropriately followed through, cost Control – support the chefs, HOD’s to manage their budgets and ensuring that cost are controlled and internal processes are followed, menu design support to the senior chefs ensuring that all dishes are tested, reviewed for suitability and meet the standards required, ensure that procurement is effective, sourced locally wherever possible and recognizes seasonalityRequirements:Experience in a 5* hotel/ propertyExperience of balancing cost control with 5* deliveryStrong background in customer service (for discerning clients)Strong F&B background with an understanding of other departments including housekeepingBudgeting, procurement and cost controlExcellent level of wine knowledgeExperience of menu design/ planning