Digital Account Manager

We are currently recruiting for Digital Account Manager with client service and project management experience within a digital marketing agency.

Minimum Requirements/Criteria include:
• Proven track record working in an account management role (3-4 years), preferably in a digital agency
• Effective team management skills.
• Must be proficient in basic html, Excel, Word, Power Point, Email & Web.
• Experience in content authoring and CMS will be an advantage
• Experience with SEO, reporting will be an advantage
• Experience with financial services will be an advantage
• A very strong understanding of the online / digital environment.
• Experience in CRM, Web, data management, BTL & direct marketing.
• Ability to deliver on the client's business plans and implement accordingly with the team.
• Managing the retention of existing clients by delivering consistently high standards.
• Managing the health of the client's business within the agency.
• Delivering bottom line client profitability and grow the clients' business within the agency.
• Excellent communication and presentation skills.
• Strong project management skills.

Responsibilities will include but not be limited to the following:
• Ensuring a smooth and timeous workflow of activities directed at the Client.
• Co-ordinating and managing Agency services to the Client.
• Leading status meetings
• Ensuring that Client’s accounts are correct and delivered on time and that payment is effected timeously
• Establishing and maintaining a productive communication between the Client and the Agency

Location: Successful incumbent will primarily be based in Durban, KZN.