Synopsis
A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Dispatch Manager in KwaZulu-Natal.

Job Description
To supply stores with timeous deliveries (OTIF) on a daily basis

Qualification and Experience
Minimum Gr 12. or equivalent NQF4 qualification
Computer literate (MS Office).
Bcom Logistics/Supply chain Degree advantageous.
1 year or more of Dispatching experience in DC environment.
Must be familiar with Warehouse Management Systems (WMS) and receiving processes.
Own transport and Valid Driver’s License advantageous

Roles and Responsibilities

OUTBOUND
Ensure that staff complement is as per Client recommendation and schedule;
Ensure that the daily schedule is agreed with Client Planning department;
Plan daily deliveries and forecast on number of plans to be delivered on the day;
Ensure OTIF is met on a daily basis;
Mitigate risks in the department;
Ensure “bag” control is adhered to;
Ensure daily, weekly and monthly reports to be compiled;
Ensure there is ongoing communication with Client Planning and Transport department;

PROCESS
Plan and Manage carry over plans for the day;
Manage “Bags” to transport timeously and complete control sheet;
Liaise with Ops on the floor status at the start of the shift, during day and end of shift;
Ensure that consolidation and wrapping process is adhered to;
Ensure loading process is adhered to as per SOP;
Ensure Strapping/and Outbound training is completed and signed off;
Deal with residue when loading plan is completed;
Liaise with transport Shunter staff on trailer availability per door;
Manage productivity to maintain 4 deliveries, per Despatcher per shift;
Manage staging lanes in order to minimize risk of product and financial implications.

FINANCE
Manage XMQIR to below R700000 per day;
Check Daily report on Scanned Left – Behind product and deal with it timeously; and include on a new plan;
Manage damages in the department;
Ensure that strapping and wrapping process is adhered to at all time to minimize financial risk;
Ensure that SHEQ appointments are done as per regulations;
Ensure that Invoicing is accurate and daily schedule is followed 100%.

PEOPLE MANAGEMENT
Responsible for Staff Training and Development;
Responsible for Succession Planning of the department;
Managing of leave;
Maintaining headcounts (as per agreed to schedule with Client)
Manage PPE compliance.
Responsible for adherence of SHEQ in the department.
Conduct performance reviews, create and monitor development and improvement plans and compensation reviews in coordination with Distribution Centre Management.