Executive Call Centre - Fourways Verfied

R 10000 per month Fourways, Gauteng Fourways, Gauteng more than 14 days ago 07-05-2018 8:58:06 AM
02-07-2018 8:58:06 AM
Overview

About the Position

One of South Africa’s top Health and Safety companies is currently looking for Tele Sales Representative to join their dynamic team.

Purpose:

To sell company products and services as allocated to rep by division and letter of appointment

Duties:

Minimum Expectations to be met:

Generate leads by prospecting new business
Calls to existing data bases
100 Sales appointments per month
Upgrade clients to new technology and products
Conduct needs analysis in call to advise on appropriate service required in sales appointment
6 new client subscriptions a month
Ensure that sales targets set by management are met.

Sales administration:

Keep records of all work done and clients called, utilising CRM systematically.
Make use of Leads, opportunities and orders.
Update new information or changes onto the CRM system.
Ensure that accurate details are entered and it is saved to account on CRM.
In order to qualify for a sale an order has to be submitted, unit delivered and installed and order fulfilled before the last working day of the month.

Reporting:

Ensure that all leads, phone calls are logged
All orders & opportunities are logged on CRM for reporting needs.
Reports will be drawn from CRM on all sales activity during the month.
Compile and submit ad hoc reports as required

Product Knowledge:

A complete understanding and updating of all information around all company products and services must be maintained with the objective of sales.
Additional training available on request. Product knowledge= sales
All sales documents are to be presented in the designated sales folders for the products
Only official approved sales documentation can be used
All documentation must be branded with the company group or respective divisions letter head
Personal appearance must be upheld and the dress code guidelines must be followed.

Servicing:

Assist with client servicing requirements if and when required.
Policies, procedures and vehicle management.

Core qualifications and Experience:

National certificate or diploma relating to sales or marketing.
Knowledge of the sales environment with a strong telephonic sales and cold calling background along with experience in a leads driven environment and appointment setting.
A technical knowledge relating to modern technology, electronics and telecommunications will be beneficial.
PC literacy is essential as all work is done electronically.

Minimum requirements:

1 years’ experience in an internal sales experience.