Our client has an exciting job available as a German speaking Customer Service Host in beautiful Cape Town, South Africa. The job offers a lot of benefits such as a free meal daily, free access to their gym, awesome coffee from their onsite coffee bar and Friday bar. Operating within the e-commerce industry, they provide excellent services to their international clients and their businesses.

Your Key Responsibilities for German speaking Customer Service Host job in Cape Town, South Africa:
- Responding to customer queries by telephone, email and online chats in German language
- Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Customer relationship building & management
- Problem solving tasks during shift
- Handling and taking full responsibility for customer related queries
- Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
- Performing extra tasks given by managers / shift supervisors as required

Requirements for this German speaking Customer Service Host job in Cape Town, South Africa:
- German as home/first language essential
- Be a self-starter, self-motivated & goal orientated
- Be able to work independently yet be a team player
- Be an analytical thinker with problem solving ability
- Be deadline driven & goal orientated
- Excellent time management skills
- Be able to meet deadlines in a highly pressurized dynamic environment
- Be able to handle confidential and personal matters
- Be fully computer literate and have accurate typing skills