German speaking Customer Service Host - Cape Town Verfied

R 192 000 per annum Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 23-04-2018 9:43:39 AM
18-06-2018 9:43:39 AM
Fluent in German v
Looking to love and work in Cape Town, South Africa v
Able to meet deadlines in a highly pressurised dynamic environment v

We would like to hear from you! We have a really exciting job opportunity in a fast paced, fun environment. This leading global technology and e-commerce company are looking for a German speaking Customer Service Host to join their team. This company ensures that they employ individuals with high-potential allowing them to develop their career and themselves within the business

This company offers full relocation assistance by covering flights, shuttle service from the airport and 3 months of free accommodation. Their office in Cape Town, South Africa also offers many perks such as a free meal daily, free access to their gym, return flight home once per year, awesome coffee from our onsite coffee bar and Friday bar

Your key job responsibilities as the German speaking Customer Service Host in Cape Town, South Africa will include:

Responding to customer queries by telephone, email and online chats in German
Language Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
Processing pertinent information into relevant databases
Customer relationship building & management
Handling and taking full responsibility for customer related queries
Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
Requirements for this German speaking Customer Service Host job in Cape Town, South Africa:

German as home/first language essential
Fluent in English; able to communicate effectively (read, write and speak fluently)
Be available for 24/7 shift rotations
Be a self-starter, self-motivated & goal orientated
Be able to meet deadlines in a highly pressurised dynamic environment
Be able to handle confidential and personal matters
If you meet the above requirements for this German speaking Customer Service Host job in Cape Town, South Africa, get in touch today! Send your CV through.