A company that render and distribute intangible products and services in Banking, Communication, Finance and Insurance have a great job opportunity for a German speaker to join their team as a German speaking Customer Service Representative. If you have excellent German written and verbal skills, this job could be perfect for you!

Your key job responsibilities as the German speaking Customer Service Representative in Johannesburg will include:

- Deliver timely, accurate and professional customer service
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem selecting and explaining the best solution to solve the problem
- Communicate with customers via phone, email and chat
- Prioritise and handle all emails and incoming calls in German
- Liaise between internal departments to solve customer queries
- Take ownership of our customers and ensure that their needs are met as soon as possible

Requirements for this German speaking Customer Service Representative job in Johannesburg:

- Fluent in German
- Minimum 6 months’ customer service experience required
- Flexibility to work rotational shifts which includes weekends, public holidays and night work
- Ability to demonstrate empathy towards customer’s issues

If you are fluent in German and meet the above requirements for this German speaking Customer Service Representative job in Johannesburg, we would like to hear from you! Please send your CV through today!